Privacy Policy

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Privacy Policy

1. Introduction

At Aero Bookings, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information from and about users of our platform, including:

2.1. Personal Information

Personal Information refers to data that can be used to identify or contact you, such as your name, email address, phone number, billing and shipping address, payment information, and travel preferences. We collect this information when you register for an account, make a booking, subscribe to our newsletter, or otherwise interact with our platform.

2.2. Non-Personal Information

Non-Personal Information refers to data that does not directly identify you, such as browser type, device type, IP address, time zone, language preferences, and information about your interactions with our platform. This information is collected automatically when you visit our website or use our services.

2.3. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our platform. Cookies are small data files stored on your device that help us enhance your user experience, remember your preferences, and analyze how our platform is used. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1. To Provide and Improve Our Services

We use your personal information to process your bookings, manage your account, and provide you with customer support. Additionally, we use this information to improve our platform, develop new features, and enhance the overall user experience.

3.2. To Communicate with You

We may use your contact information to send you important notices, such as booking confirmations, updates to our terms and policies, and service-related announcements. We may also send you promotional offers, newsletters, and marketing communications, but you can opt out of these communications at any time.

3.3. To Personalize Your Experience

We use the information we collect to tailor our services to your preferences, such as recommending flights, hotels, or destinations that match your interests. This helps us provide a more personalized and relevant experience for you on our platform.

3.4. To Analyze and Improve Our Platform

We use non-personal information and data collected through cookies to analyze user behavior, track trends, and monitor the performance of our platform. This analysis helps us improve our services, optimize our marketing efforts, and enhance the overall functionality of our platform.

4. How We Share Your Information

We may share your information with third parties under the following circumstances:

4.1. Service Providers

We may share your personal information with third-party service providers who perform functions on our behalf, such as payment processing, customer support, email delivery, data analysis, and marketing assistance. These service providers are required to protect your information and use it only for the purposes for which it was shared.

4.2. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our platform of any such change in ownership or control of your personal information.

4.3. Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or the public.

4.4. With Your Consent

We may share your information with third parties for purposes not covered by this Privacy Policy, but only with your explicit consent. You will have the opportunity to choose whether or not to share your information in such cases.

5. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting data over the internet or storing data electronically is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Privacy Rights

You have certain rights regarding your personal information, including:

7.1. Access and Correction

You have the right to access the personal information we hold about you and to request corrections or updates to your information if it is inaccurate or incomplete. You can do this by logging into your account or by contacting us directly.

7.2. Deletion and Erasure

You have the right to request the deletion or erasure of your personal information, subject to certain exceptions. If you request deletion, we will remove your information from our active systems, but please note that some information may be retained for legal, accounting, or operational purposes.

7.3. Opting Out of Marketing Communications

You have the right to opt out of receiving promotional emails and marketing communications from us. You can do this by clicking the "unsubscribe" link in any marketing email or by updating your communication preferences in your account settings.

7.4. Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. You may also request that we transmit this information to another data controller, where technically feasible.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy when transferred internationally.

9. Children's Privacy

Our platform is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our platform may contain links to third-party websites, services, or applications that are not operated or controlled by Aero Bookings. This Privacy Policy does not apply to these third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services before providing them with your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@aerobookings.com